Refund policy

At Qaiser Jahan, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with clear photos of the product and packaging.

Items must be unused, unwashed, and in their original condition with all tags and packaging intact. Once your request is reviewed and approved, we will offer a replacement, store credit, or refund where applicable.

Please note that returns and exchanges are not accepted for change of mind, color variations due to screen settings, or products that have been used, washed, or altered after delivery.

For assistance, please contact our customer support team with your order details, and we will be happy to help.